Privacy Policy for Phoenix Restorations

Effective Date: November 4, 2024

At Phoenix Restorations, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website. By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

When you interact with our website, we may collect different types of personal information. This includes:

Personal Information Provided by You:
- First Name
- Last Name
- Email Address
- Phone Number
- Any additional details you provide when contacting us
Automatically Collected Data:
- IP Address: For security and analytics purposes
- Browser Type & Device Information: To optimize website performance
- Referring URLs & Pages Visited: To analyze user behavior and improve our content

2. How We Use Your Information

We use the information we collect to:

✔ Respond to Your Inquiries: When you contact us, we use your information to assist you.
✔ Enhance Our Website & Services: We analyze user interactions to improve our offerings.
✔ Marketing & Promotions (If Opted-In): We may send occasional updates about our Defender 110 restorations, promotions, or blog content.
✔ Legal & Compliance Requirements: To comply with applicable laws, legal processes, or governmental requests.

3. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data. However, we may share it under specific conditions:

🔹 With Service Providers: Third-party tools for website analytics, customer support, or email communications (all GDPR-compliant).
🔹 Legal Compliance: If required by law, such as responding to subpoenas, government requests, or protecting our rights.
🔹 Business Transfers: If Phoenix Restorations undergoes a merger, acquisition, or sale of assets, your data may be part of the transferred assets.

4. Security Measures to Protect Your Data

We implement industry-standard technical, administrative, and physical security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:

🔒 Data Encryption: Secure Socket Layer (SSL) encryption protects sensitive data.
🔒 Limited Access: Only authorized personnel have access to personal data.
🔒 Regular Security Audits: We continuously monitor our systems for potential vulnerabilities.

While we take all reasonable steps to secure your information, no online data transmission is 100% secure. We encourage users to take personal precautions, such as using strong passwords.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve user experience and website performance.

🔹 Types of Cookies We Use:

Essential Cookies: Required for site functionality.
Analytical Cookies: Help us track website traffic (Google Analytics).
Marketing Cookies: If you have opted in for promotional content.

🔹 Managing Cookies:
You can disable cookies through your browser settings, but some site features may not function properly.

6. Third-Party Links

Our website may contain links to third-party sites, such as social media pages, blogs, or partner services. We are not responsible for the privacy policies or security practices of these external websites. We encourage you to review their policies before sharing personal data.

7. Children’s Privacy

Phoenix Restorations does not knowingly collect data from children under 13. If a parent or guardian believes we have unintentionally collected such information, please contact us immediately, and we will take prompt action to remove it.

8. Data Retention Policy

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once data is no longer required, we securely delete or anonymize it.

Retention Periods:
✔ Customer Inquiries: Up to 1 year after resolution.
✔ Marketing Subscriptions: Until you opt-out.
✔ Legal & Compliance Records: Retained as required by law.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: Request a copy of your stored personal information.
Right to Correction: Request corrections to inaccurate data.
Right to Deletion: Request that we delete your personal data (subject to legal requirements).
Right to Withdraw Consent: If you previously opted into marketing, you can unsubscribe at any time.

To exercise these rights, please contact us at the details below.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated Effective Date. We encourage users to review this policy regularly.

11. Contact Us

If you have any questions about this Privacy Policy, please reach out to us at:

📍 Phoenix Restorations
📧 Email: contact@thephoenixrestorations.com
🌐 Website: https://thephoenixrestorations.com/

Thank you for trusting Phoenix Restorations with your privacy. 🚙🔥

Privacy Policy